October 29, 2000

Corporate University Concept Impacts on Municipality Sector

WEST HARTFORD, CT - Corporate University, an Enterprise Learning Automation (ELA) solution designed to align training and development with line of business strategies, has been embraced by the town of West Hartford. The extraordinary employee information technology learning program, developed by West Hartford and Bloomfield (CT)-based DeSai Systems, allows the town's employee community to efficiently respond to ongoing challenges presented by the ever-changing face of information technology.

The corporate university serves to better prepare municipalities and their employees to overcome obstacles to progress and to further enhance the level of service provided to residents. The program is also expected to increase employee retention by fostering the development of job skills; reducing job administrative content; improving alignment of information technology as it relates to overall management strategies; and reducing operating costs.

According to Chris Johnson, director of administrative services for West Hartford, the Corporate University approach to employee training appeared to be the best available and most efficient of those the Town reviewed. "We like the multiple training methods that Corporate University has to offer," he observed. "They give our employees a good mix of learning options including instructor-led, self-taught and private and public classes. We anticipate that the program will expand our operational capability while affecting reductions in the administrative cost of employee training."

Jatin DeSai, chief executive officer of DeSai Systems, points out that the Corporate University focuses on change. "It is designed to strengthen affected areas of information technology," he notes. "When the corporate university is established as a centralized, in-house training and education facility, as it has been in West Hartford, it provides a logical, low-cost means through which to establish and maintain an internal knowledge-enabled culture. We are confident that the program will ultimately prove its value to municipalities across the country."

West Hartford unveiled its Corporate University program in September of this year.

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