Top of Training
The March edition of Training magazine
includes
the
release
of
their
Training
Top
100
list.
The
companies
on
the
list
are
honored
for
their
high
dedication
to
training
and
linking
knowledge
assets
to
business
strategy.
The
extensive
research
that
went
into
compiling
the
list
revealed
training
efforts
aimed
at
saving
fuel,
changing
executive
management,
and
improving
customer
service.
The metrics used by the companies to validate
training
included
retention,
new
employee
referrals,
turnover
rates,
internal
promotions,
customer
service,
production,
customer
loyalty,
revenue,
and
market
share.
IBM leads the pack with efforts
that
included
74
benchmarking
seminars,
extensive
impact
studies,
and
$85
Million
spent
over
two
years
on
management
training.
IBM
also
took
Best
in
Class
in
technology.
Pfizer,
inc.
ranks
second
with
unlimited
tuition
reimbursement,
and
onsite
master’s
programs.
Pfizer
also
took
Best
in
Class
in
healthcare.
Some Specifics
Of the 100 companies:
- 99 use employee satisfaction surveys
- 26 link managers’ pay to the development
of
their
subordinates
- 79 use a corporate university
- 96 have a training or HR professional on
the
Board
of
Directors
or
on
the
executive
team
- 96 measure training effectiveness through
Kirkpatrick’s
Level
4
- 75 measure training effectiveness through
ROI
Metrics:
- Average percent of payroll spent on training
for
top
100
is
4.11%
and
for
top
5
is
11%
- Total training budget for top 100 is $6.6
Billion
and
for
the
top
10
is
2.7
Billion
- Average annual training hours per employee
for
top
100
is
54
and
for
the
top
5
is
168
- Ratio of full-time trainers to employees
for
the
top
100
is
1:263
and
for
the
top
10
is
1:62
- Average number of full-time trainers for
the
top
100
is
190
and
for
the
top
10
is
807
- Average tuition spent for the top 100 is
$5.3
Million
and
for
the
top
10
is
$26.4
Million
- Average reimbursement of tuition for the
top
100
is
7.5%
and
for
the
top
10
is
18.9%
For more information or to see the complete
list
of
all
100
companies,
go
to
Training
magazine;
March
2004
or
http://www.trainingmag.com/
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